Services

• A consultative approach to the sales process

• Installation and Project Management

• Voice and Data Cabling

• Comprehensive Administrator and End User Training

• Maintenance

• Local Presence and Inventory

• Experienced and Knowledgeable Staff

• Emergency Readiness

 

Testimonials

“When we moved into our new offices, E-TEL installed our new Avaya VoIP telephone system.  It was the smoothest part of our move with no down time.  Their people are great and the system has really added to the productivity of our company.  We would recommend E-TEL Systems to prospective customer looking for a telecom provider.”


Brij Koolwal
President & CEO
Systems Plus, Inc

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“E-TEL Systems provides complete support not only on the equipment but also on our infrastructure wiring.”

Ted Glanzmann
Management Information Systems
Vacation.com

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“We always have excellent service from E-TEL Systems”

Ruth Martz
System Analyst
NOVEC

 

 

 

DC's Leading Telecommunications Equipment Provider

From traditional Telephone Systems (PBX’s) to Voice over IP (VOIP) Systems, Avaya has the most comprehensive product line in the marketplace.  These systems support from very small organizations to the largest multi-location enterprises.  The Avaya Systems we provide offer the most sophisticated features, open standards and highest reliability.  Because of their modular architecture, traditional TDM based systems from AT&T, Lucent Technologies and Avaya can be upgraded to support new technologies like VOIP, mobility (wireless) and unified messaging.
 

Voice Systems

  • Avaya Aura – The core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative and powerful capabilities.

  • Avaya IP Office – A phone system designed for small and medium businesses, Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other.
  • Legacy Systems - Avaya / Lucent / AT&T / Nortel phone systems like:
    • Partner ACS
    • Merlin Legend
    • Merlin Magix
    • Definity
    • Meridian, Norstar, BCM

 

Data Networking

The worlds of voice and data are becoming intricately coupled due to the advent, proliferation, and increasing adoption of IP Telephony and VoIP. In fact, in many cases today IP Telephony is the best financial option, even for small business, just brings these two once separate worlds even closer together. E-TEL has honed and developed its natural talents in the Data Networking world over the past 20-years.
 

Infrastructure Wiring

Don’t have enough voice or data outlets? Moving to a new space? Whether you need a single wire run or several thousand, E-TEL has the staff, experience and technical knowledge to take care of it properly. Our certified cable technicians will make sure the work is done on time and in line with your local codes, so there’s no need to worry about the hassle of dealing with multiple vendors. We’ll even pull the permit for you. And if you’re moving out of your offices, we’d be happy to handle your cabling demolition, too.
 

Related Systems & Applications

E-TEL is proud to be a full-service vendor. When you come to us, we can take care of every aspect of your communications project, no matter how specialized your needs are. In addition to telephone, data, and wiring systems, our sales and support teams are experienced in an almost limitless number of supporting applications and products.