About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

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E-TEL Voice Systems by Avaya
 

Avaya Aura

Avaya Aura™ is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative and powerful capabilities. Additionally, it enables faster and easier deployment of communications capabilities such as voice, video, messaging, and presence.

Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on.

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IP Office

A phone system designed for small and medium businesses, Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate them from their competition.

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PARTNER ACS

PARTNER® Advanced Communications System (ACS) is a small business phone system that provides the reliability and simplicity of traditional telephony with the advanced functionality of IP telephony. It supports five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. Partner ACS offers options that include Caller ID, Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing. In addition to these productivity tools, the system also has a wide range of cost-control features.

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Legacy Systems

With a rich heritage that can be traced directly to the original Bell Labs, Avaya, previously Lucent and AT&T, has been a leading provider of telecommunications equipment for several decades. Many of the most popular telephone systems in history originated with Avaya and are still in use today, even though they're no longer in production.

If you have an older AT&T, Lucent, or Avaya system, E-TEL has you covered. With a warehouse full of discontinued parts and technicians whose expertise covers over 30 years of Avaya, we specialize in service, maintenance, and upgrades of these older systems, including Merlin Magix and Legend, Definity, Intuity Audix, and more.